Software to automate CapEx and hotel back office
For hotel owners and operators, eCapEx automates the entire CapEx approval process from prioritising capital projects and setting budgets to request submission/approval and post-investment review.
Additionally, the technology behind eCapEx can be quickly deployed to other hotel back office workflows such as supplier approval, invoice processing, and employee onboarding.
Hotel CapEx automation
Capital expenditure involves spending money (usually a percentage of gross revenue) on acquiring or improving fixed assets, such as new hotel openings, refurbishing guest rooms, or installing the latest technology to increase revenue per available room (RevPAR).
For the hotel industry, efficient management of capital expenditures is crucial for increasing operational efficiency, retaining competitive advantage, and improving guest satisfaction.
However, capital expenditure management is challenging, especially if your approval process is still paper-based.
Whether it’s upgrading the hotel lobby or refurbishing kitchen facilities, managing the associated budgets, supplier quotes, business cases, vendor contracts, invoices, and tracking approved proposals manually on paper is inefficient and lacks visibility.
Solutions like eCapEx streamline the entire CapEx approval process from prioritising capital projects and setting budgets to request submission/approval and post-investment review.
eCapEx is built on top of Process Director by BP Logix. It offers the perfect balance of pre-built functionality and flexibility, with 80% of the solution already built and the remaining 20% configured to your organisation’s specific requirements. This means we are competitively priced and can deliver in weeks, not months. Moreover, you get peace of mind that your mission-critical application is built on a solid, well-supported framework.
Features and functionality
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Submit new ideas for capital investment for early consent before submitting a full request.
Evaluate the return on investment (ROI), payback period, net present value (NPV), and internal rate of return (IRR) of each potential project and prioritise them according to their urgency, impact, feasibility, and ROI.
Create and collaborate on CapEx budgets (based on hotel’s cash flow, profitability etc.) for the next financial year; import and assign them to business units and asset categories.
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Set up your Delegation of Authority (DOA) matrix and internal governance procedures such as approval limit setting, escalation procedures, and total spend authorisations.
More than a simple list of names or roles and responsibilities, the delegated authority matrix is multi-dimensional and based on regions, asset categories, affected departments, remaining budget levels and other factors unique to your business.
A comprehensive DOA is crucial to the smooth running of your organisation, leading to streamlined approval processes and faster decision-making.
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Submit request forms with configurable tabs such as current position, description of expenditure, justification, cost, and history.
Consistent forms with real-time financial data, multi-lingual translation, local currency conversion, attachments, and comment logs.
Integrated sanity checks and dynamic fields mean only accurate information is entered on the form and submitted for approval.
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Automatically route the capital expenditure requests upon submission through an approval, rejection, and clarification workflow to ensure approvals are obtained for each type of request.
Dynamic routing based on the initiator’s role, the amount, the type of purchase and the approver’s spending limits.
Reduced workload for approvers by using eMail notifications and timed reminders/escalations based on inactivity and due dates.
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eCapEx is web-based and accessed through intuitive web workspaces.
Each workspace is tailored to a user’s role and provides them with the tools they need to complete their tasks (initiate capital projects, manage tasks, search archived requests, system administration etc.).
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Configurable widgets containing tabular data, charts, and graphs display unified data in a real-time dashboard.
On-demand/scheduled reporting available e.g., track expenditure against budget, and identify capital spending by region, country, cluster, division, business unit, category etc.
Export data to pre-defined Excel templates for onward manipulation and reporting by users or integrate with other line-of-business (LOB) applications.
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Conduct a post-investment review to evaluate the project and show ROI.
Add the findings to the original CapEx investment request with information instantly available.
Why choose eCapEx?
Eliminate manual processes
Manual CapEx approval processes involve paperwork, eMails, and spreadsheets, leading to delays, errors, inefficiencies, and less time focussed on guest experiences.
Automation can reduce paper, minimise risk, reduce administrative burden, and accelerate approval cycles.
Improved spend controls
eCapEx provides robust budgeting and forecasting capabilities, allowing companies to set spending limits, track expenditures, and identify cost-saving opportunities. This improves cost control throughout the project lifecycle for better financial returns and faster payback.
Better CapEx planning
As the focus on cost intensifies due to challenging market conditions, eCapEx supports rigorous evaluation of capital projects, allowing organisations to prioritise proposals that contribute directly to cash generation and cost reduction.
Enhanced compliance
A standardised CapEx approval tool and formalised capital expenditure policy and procedure will lead to process compliance across business units, departments, and geographies, minimising the risk of non-compliance, penalties, and project overruns.
Increase visibility
Increase visibility of capital expenditure requests, their status, and financial data with real-time tracking of CapEx across the whole organisation.
More informed decision making
Eliminate inconsistencies and disparate data with access to all relevant information (requests, business cases, justifications, comments) as well as reports and dashboards. This enables timely and more informed investment decisions, as everything is ready for review.
Significant cost savings
Cost savings from centralised visibility, tighter spend control, eradication of procurement overlap, improved utilisation of existing equipment/capital, and the ability to leverage bulk-buying power.
Professional services
Our professional services team are here to make your implementation as smooth as possible.
While the platform is incredibly intuitive, we know that many clients do not always have the time or resources to build the solution themselves.
At ePC, we have a team of experts available to support you with requirements gathering, demonstration/proof-of-concept, statement of work (SOW), system development, externally accessible prototypes, testing/user acceptance testing (UAT), and training/support.
Whether you prefer to build the system internally or need our professional services team to deliver a customised solution, we can help you automate CapEx workflows – without lengthy development cycles.
Millennium Hotels and Resorts
Seeking to improve the controls around CapEx projects, Millennium Hotels and Resorts implement cloud-hosted CapEx approval software to manage their annual hotel CapEx budget.
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Aman Hotels
Aman Hotels is one of the world’s most pioneering lifestyle brands.
The company, with 35 hotels, resorts, and residence developments in 20 countries, have automated their worldwide request for approval (RFA) and CapEx approval process with eCapEx.
Automate hotel back office workflows with Process Director
Hoteliers (and the wider hospitality industry) are increasingly automating manual hotel back office functions like capital expenditure approval to improve hotel operations, reduce operating costs, and increase productivity.
From mergers and acquisitions to employee onboarding, the technology behind eCapEx (Process Director) can be quickly deployed to other hotel back office workflows within your hotel group, allowing you to reduce the load on your staff and multiply your return on investment many times over.
Invoice management
Supplier approval
Contract management
Purchase requisition
Employee onboarding and offboarding
Holiday approval
Expenses approval
Mergers and acquisitions
Risk management
Change management
Supply chain management
Health & Safety reporting
Asset management
New product approval
Inventory management
Ready to talk
Are you interested in automating manual, repetitive tasks in the back office so you can focus on more important tasks like improving the guest experience and growing revenue?
Get in touch to learn more about eCapEx and Process Director.